TERUG NAAR OVERZICHT

Showroom Expert for a new and booming electric bike brand – Brussels

Introduction
The company’s view is all about ‘customer obsession’, creating a seamless customer experience and being close to our riders from the moment of discovery. Our showrooms are our brand cathedrals where customers first experience the power of our electric bike and our Showroom Experts are there to inspire them and guide them through the benefits it will provide. Building a new way to move in your city we aim to create long-term partnerships with our customers that are built on trust and care.

Job description
As a member of the Showroom Team, your responsibilities would include:

  • Inspire trust – by having an in-depth expertise of the bike and its fit in the urban environment and the market
  • Radiate passion – by having a strong connection to the bike, cycling and urban mobility in general
  • Have product expertise
  • Make an immediate connection – by being empathic, social and fun while keeping an aura of expertise without being arrogant or ‘in your face’
  • Be dynamic, hands-on
  • Deliver a smooth and error free experience – by being structured and being flawless in planning
  • Create a magical journey for the Customer
  • Have an eye for detail to ensure each customer who walks into a our ‘Saloon’ gets the same WOW experience
  • Be reliable – as part of a small team everyone must play a big part
  • Be tenacious – with reporting, feedback and customer follow up
  • Profile
    We are building a talented team of problem solvers and experts who will help our customers get the most value out their bike. The showroom team is on a mission to help customers move freely through the city and feeling happy about it. To achieve this goal, we’re looking for a passionate Showroom Expert to make the difference between great and excellent.

    Requirements

  • Able to work 2-3 days/week (sometimes during the weekend)
  • Fluent in English (dual with French and/or Dutch)
  • Relevant retail experience and a great willingness to learn
  • Ability to work and thrive in a fast-paced environment
  • Entrepreneurial mindset and a willingness to get your hands dirty
  • Excellent communication skills (both written and verbal)
  • Combine strong empathy with a solution-minded, goal-oriented mindset and approach
  • A true team player. Taking ownership and taking care of your peers
  • Being able to make a customer smile, even from behind a phone or computer
  • Offer

  • Highly competitive salary package
  • Become one of the key employees of a fast-growing startup
  • Open, respectful and fun company culture
  • Have a real impact on the company’s growth and evolution
  • Work with people who love what they do every day
  • Questions?

    Deltaworx Logo

    Frederik De Brouwer
    Talent Consultant
    +32 3 303 42 31
    frederik@deltaworx.eu

    Do you think you’re the right (wo)man for the job? Go ahead and fill in the form below!

    Didn’t find what you were looking for? Check out our other vacancies or ask Frederik to search specifically for your profile.

     

    TERUG NAAR OVERZICHT