TERUG NAAR OVERZICHT
Showroom Expert for a new and booming electric bike brand – Brussels
The company’s view is all about ‘customer obsession’, creating a seamless customer experience and being close to our riders from the moment of discovery. Our showrooms are our brand cathedrals where customers first experience the power of our electric bike and our Showroom Experts are there to inspire them and guide them through the benefits it will provide. Building a new way to move in your city we aim to create long-term partnerships with our customers that are built on trust and care.
As a member of the Showroom Team, your responsibilities would include:
Inspire trust – by having an in-depth expertise of the bike and its fit in the urban environment and the market
Radiate passion – by having a strong connection to the bike, cycling and urban mobility in general
Have product expertise
Make an immediate connection – by being empathic, social and fun while keeping an aura of expertise without being arrogant or ‘in your face’
Be dynamic, hands-on
Deliver a smooth and error free experience – by being structured and being flawless in planning
Create a magical journey for the Customer
Have an eye for detail to ensure each customer who walks into a our ‘Saloon’ gets the same WOW experience
Be reliable – as part of a small team everyone must play a big part
Be tenacious – with reporting, feedback and customer follow up
We are building a talented team of problem solvers and experts who will help our customers get the most value out their bike. The showroom team is on a mission to help customers move freely through the city and feeling happy about it. To achieve this goal, we’re looking for a passionate Showroom Expert to make the difference between great and excellent.
Able to work 2-3 days/week (sometimes during the weekend)
Fluent in English (dual with French and/or Dutch)
Relevant retail experience and a great willingness to learn
Ability to work and thrive in a fast-paced environment
Entrepreneurial mindset and a willingness to get your hands dirty
Excellent communication skills (both written and verbal)
Combine strong empathy with a solution-minded, goal-oriented mindset and approach
A true team player. Taking ownership and taking care of your peers
Being able to make a customer smile, even from behind a phone or computer
OfferHighly competitive salary package
Become one of the key employees of a fast-growing startup
Open, respectful and fun company culture
Have a real impact on the company’s growth and evolution
Work with people who love what they do every day
Do you think you’re the right (wo)man for the job? Go ahead and fill in the form below!
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TERUG NAAR OVERZICHT